Khi v\u1eadn h\u00e0nh n\u1ec1n t\u1ea3ng SaaS t\u1ea1i Vi\u1ec7t Nam, nh\u1eefng \u0111i\u1ec1u t\u01b0\u1edfng nh\u1ecf nh\u01b0 SLA kh\u00f4ng r\u00f5 r\u00e0ng, EULA l\u1ecfng l\u1ebbo hay quy tr\u00ecnh chuy\u1ec3n d\u1eef li\u1ec7u ch\u01b0a chu\u1ea9n th\u01b0\u1eddng bi\u1ebfn th\u00e0nh r\u1ee7i ro ph\u00e1p l\u00fd, m\u1ea5t kh\u00e1ch h\u00e0ng ho\u1eb7c tranh ch\u1ea5p k\u00e9o d\u00e0i \u2014 v\u00e0 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch ph\u00e1p ch\u1ebf, nh\u00e2n s\u1ef1 hay compliance l\u00e0 ng\u01b0\u1eddi ph\u1ea3i g\u00e1nh ch\u1ecbu h\u1eadu qu\u1ea3 tr\u01b0\u1edbc ti\u00ean. Vi\u1ec7c so\u1ea1n th\u1ea3o th\u1ee7 c\u00f4ng t\u1eebng h\u1ee3p \u0111\u1ed3ng m\u1ed9t khi\u1ebfn chi ph\u00ed th\u1eddi gian v\u00e0 sai s\u00f3t gia t\u0103ng; \u1edf chi\u1ec1u ng\u01b0\u1ee3c l\u1ea1i, t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00e0i li\u1ec7u gi\u00fap ti\u00eau chu\u1ea9n h\u00f3a \u0111i\u1ec1u kho\u1ea3n, r\u00fat ng\u1eafn chu k\u1ef3 ph\u00ea duy\u1ec7t v\u00e0 gi\u1ea3m thi\u1ec3u l\u1ed7i l\u1eb7p l\u1ea1i m\u1ed9t c\u00e1ch th\u1ef1c t\u1ebf v\u00e0 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng.<\/p>\n
B\u00e0i vi\u1ebft n\u00e0y d\u1eabn d\u1eaft b\u1ea1n t\u1eeb khung t\u1ed5ng quan v\u1ec1 lu\u1eadt doanh nghi\u1ec7p<\/strong> \u0111\u1ebfn c\u00e1c quy \u0111\u1ecbnh tr\u1ecdng y\u1ebfu v\u00e0 th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty, n\u00eau r\u00f5 quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u1ed5 \u0111\u00f4ng\/th\u00e0nh vi\u00ean, \u0111\u1ed3ng th\u1eddi tr\u00ecnh b\u00e0y c\u00e1ch x\u1eed l\u00fd tranh ch\u1ea5p \u2014 r\u1ed3i c\u1ee5 th\u1ec3 h\u00f3a c\u00e1c b\u01b0\u1edbc so\u1ea1n th\u1ea3o h\u1ee3p \u0111\u1ed3ng SaaS: SLA, EULA, ch\u00ednh s\u00e1ch chuy\u1ec3n d\u1eef li\u1ec7u v\u00e0 m\u1eabu h\u1ee3p \u0111\u1ed3ng \u00e1p d\u1ee5ng cho startup, k\u00e8m g\u1ee3i \u00fd khu\u00f4n m\u1eabu v\u00e0 checklist \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay v\u00e0o quy tr\u00ecnh n\u1ed9i b\u1ed9.<\/p>\n Lu\u1eadt doanh nghi\u1ec7p quy \u0111\u1ecbnh khung ph\u00e1p l\u00fd cho ho\u1ea1t \u0111\u1ed9ng th\u00e0nh l\u1eadp, t\u1ed5 ch\u1ee9c, qu\u1ea3n tr\u1ecb v\u00e0 gi\u1ea3i th\u1ec3 c\u1ee7a c\u00e1c lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam. \u0110\u00e2y l\u00e0 b\u1ed9 lu\u1eadt n\u1ec1n t\u1ea3ng m\u00e0 b\u1ed9 ph\u1eadn ph\u00e1p ch\u1ebf, nh\u00e2n s\u1ef1 v\u00e0 compliance c\u1ea7n hi\u1ec3u r\u00f5 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng kinh doanh tu\u00e2n th\u1ee7 ph\u00e1p lu\u1eadt.<\/p>\n Ghi nh\u1edb<\/strong>: Lu\u1eadt doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 n\u00f3i v\u1ec1 th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp m\u00e0 c\u00f2n quy \u0111\u1ecbnh v\u1ec1 quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu, c\u01a1 c\u1ea5u qu\u1ea3n l\u00fd, v\u1ed1n \u0111i\u1ec1u l\u1ec7, c\u0169ng nh\u01b0 c\u00e1c ngh\u0129a v\u1ee5 c\u00f4ng b\u1ed1 th\u00f4ng tin theo ph\u00e1p lu\u1eadt doanh nghi\u1ec7p.<\/p>\n Nhi\u1ec1u doanh nghi\u1ec7p tham kh\u1ea3o Lu\u1eadt doanh nghi\u1ec7p 2020 (luat doanh nghiep 2020) v\u00e0 c\u00e1c l\u1ea7n s\u1eeda \u0111\u1ed5i g\u1ea7n \u0111\u00e2y \u0111\u1ec3 c\u1eadp nh\u1eadt vi\u1ec7c thay \u0111\u1ed5i quy\u1ec1n l\u1ee3i c\u1ed5 \u0111\u00f4ng, th\u1ee7 t\u1ee5c chuy\u1ec3n nh\u01b0\u1ee3ng v\u1ed1n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb. Khi c\u1ea7n, b\u1ed9 ph\u1eadn ph\u00e1p ch\u1ebf n\u00ean c\u00f3 b\u1ea3n sao tham kh\u1ea3o (v\u00ed d\u1ee5: lu\u1eadt doanh nghi\u1ec7p pdf) \u0111\u1ec3 tra c\u1ee9u nhanh.<\/p>\n Nh\u1eefng n\u1ed9i dung lu\u1eadt doanh nghi\u1ec7p tr\u1ecdng y\u1ebfu th\u01b0\u1eddng bao g\u1ed3m:<\/p>\n Ph\u00e2n lo\u1ea1i v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a c\u00e1c lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p (TNHH, c\u00f4ng ty c\u1ed5 ph\u1ea7n, doanh nghi\u1ec7p t\u01b0 nh\u00e2n).<\/p>\n<\/li>\n Quy \u0111\u1ecbnh v\u1ec1 v\u1ed1n, c\u1ed5 ph\u1ea7n, t\u1ef7 l\u1ec7 g\u00f3p v\u1ed1n v\u00e0 chuy\u1ec3n nh\u01b0\u1ee3ng ph\u1ea7n v\u1ed1n g\u00f3p.<\/p>\n<\/li>\n Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u1ed5 \u0111\u00f4ng, th\u00e0nh vi\u00ean v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd doanh nghi\u1ec7p.<\/p>\n<\/li>\n Quy tr\u00ecnh h\u1ecdp, ra quy\u1ebft \u0111\u1ecbnh, b\u1ea7u c\u1eed, v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb, ban gi\u00e1m \u0111\u1ed1c.<\/p>\n<\/li>\n Y\u00eau c\u1ea7u c\u00f4ng b\u1ed1 th\u00f4ng tin v\u00e0 b\u00e1o c\u00e1o t\u00e0i ch\u00ednh; tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n m\u1ef1c k\u1ebf to\u00e1n, thu\u1ebf.<\/p>\n<\/li>\n<\/ul>\n L\u01b0u \u00fd th\u1ef1c ti\u1ec5n<\/strong>: V\u1edbi doanh nghi\u1ec7p cung c\u1ea5p d\u1ecbch v\u1ee5 s\u1ed1 ho\u1eb7c ph\u1ea7n m\u1ec1m, c\u00e1c n\u1ed9i dung h\u1ee3p \u0111\u1ed3ng nh\u01b0 Service Agreement<\/a> ho\u1eb7c End\u2011User License Agreement<\/a> c\u1ea7n \u0111\u01b0\u1ee3c so kh\u1edbp v\u1edbi quy \u0111\u1ecbnh v\u1ec1 n\u0103ng l\u1ef1c ph\u00e1p l\u00fd, quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 v\u00e0 tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng theo lu\u1eadt doanh nghi\u1ec7p.<\/p>\n Th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty c\u01a1 b\u1ea3n theo lu\u1eadt doanh nghi\u1ec7p th\u01b0\u1eddng g\u1ed3m c\u00e1c b\u01b0\u1edbc sau: l\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh, chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 (\u0111i\u1ec1u l\u1ec7 c\u00f4ng ty, danh s\u00e1ch c\u1ed5 \u0111\u00f4ng\/th\u00e0nh vi\u00ean), n\u1ed9p h\u1ed3 s\u01a1 \u0111\u0103ng k\u00fd kinh doanh, nh\u1eadn Gi\u1ea5y ch\u1ee9ng nh\u1eadn \u0111\u0103ng k\u00fd doanh nghi\u1ec7p v\u00e0 ho\u00e0n thi\u1ec7n th\u1ee7 t\u1ee5c thu\u1ebf, \u0111\u0103ng k\u00fd m\u00e3 s\u1ed1 thu\u1ebf, kh\u1eafc d\u1ea5u.<\/p>\n M\u1ed1c th\u1eddi gian v\u00e0 t\u00e0i li\u1ec7u<\/strong>: Th\u1eddi gian c\u1ea5p gi\u1ea5y ch\u1ee9ng nh\u1eadn th\u00f4ng th\u01b0\u1eddng l\u00e0 v\u00e0i ng\u00e0y l\u00e0m vi\u1ec7c. \u0110i\u1ec1u l\u1ec7 v\u00e0 h\u1ee3p \u0111\u1ed3ng th\u00e0nh l\u1eadp ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi n\u1ed9i dung lu\u1eadt doanh nghi\u1ec7p v\u00e0 ti\u1ec1m n\u0103ng s\u1eeda \u0111\u1ed5i lu\u1eadt doanh nghi\u1ec7p trong t\u01b0\u01a1ng lai \u0111\u1ec3 tr\u00e1nh ph\u1ea3i s\u1eeda \u0111\u1ed5i nhi\u1ec1u l\u1ea7n.<\/p>\n N\u1ebfu c\u00f4ng ty kinh doanh n\u1ec1n t\u1ea3ng s\u1ed1 ho\u1eb7c SaaS, c\u1ea7n c\u00e2n nh\u1eafc c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u1ec1 d\u1ecbch v\u1ee5 khi so\u1ea1n h\u1ee3p \u0111\u1ed3ng: tham kh\u1ea3o m\u1eabu h\u1ee3p \u0111\u1ed3ng cho SaaS t\u1ea1i SaaS Agreement<\/a> \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh v\u1ec1 cung \u1ee9ng d\u1ecbch v\u1ee5 v\u00e0 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a doanh nghi\u1ec7p.<\/p>\n V\u1edbi m\u1ee5c ti\u00eau ti\u1ebft ki\u1ec7m th\u1eddi gian, nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5 th\u00e0nh l\u1eadp c\u00f4ng ty tr\u1ecdn g\u00f3i; tuy nhi\u00ean, b\u1ed9 ph\u1eadn ph\u00e1p ch\u1ebf n\u00ean ki\u1ec3m tra k\u1ef9 \u0111i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng.<\/p>\n Lu\u1eadt doanh nghi\u1ec7p quy \u0111\u1ecbnh chi ti\u1ebft v\u1ec1 quy\u1ec1n l\u1ee3i c\u01a1 b\u1ea3n: quy\u1ec1n tham gia qu\u1ea3n l\u00fd, quy\u1ec1n bi\u1ec3u quy\u1ebft, quy\u1ec1n nh\u1eadn c\u1ed5 t\u1ee9c\/l\u1ee3i nhu\u1eadn, quy\u1ec1n chuy\u1ec3n nh\u01b0\u1ee3ng ph\u1ea7n v\u1ed1n v\u00e0 quy\u1ec1n y\u00eau c\u1ea7u gi\u1ea3i tr\u00ecnh th\u00f4ng tin doanh nghi\u1ec7p.<\/p>\n V\u00ed d\u1ee5 minh h\u1ecda<\/strong><\/p>\n M\u1ed9t c\u1ed5 \u0111\u00f4ng s\u1edf h\u1eefu 30% c\u1ed5 ph\u1ea7n th\u01b0\u1eddng c\u00f3 quy\u1ec1n tham gia quy\u1ebft \u0111\u1ecbnh ch\u00ednh s\u00e1ch t\u1ea1i \u0111\u1ea1i h\u1ed9i \u0111\u1ed3ng c\u1ed5 \u0111\u00f4ng v\u00e0 h\u01b0\u1edfng 30% l\u1ee3i nhu\u1eadn ph\u00e2n ph\u1ed1i theo \u0111i\u1ec1u l\u1ec7.<\/p>\n<\/li>\n Th\u00e0nh vi\u00ean g\u00f3p v\u1ed1n trong c\u00f4ng ty TNHH ph\u1ea3i tu\u00e2n th\u1ee7 ngh\u0129a v\u1ee5 g\u00f3p \u0111\u1ee7 v\u1ed1n theo cam k\u1ebft; kh\u00f4ng g\u00f3p \u0111\u1ee7 v\u1ed1n s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ec1n bi\u1ec3u quy\u1ebft v\u00e0 tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng.<\/p>\n<\/li>\n<\/ul>\n Trong th\u1ef1c ti\u1ec5n, \u0111\u1ec3 gi\u1ea3m r\u1ee7i ro tranh ch\u1ea5p, \u0111i\u1ec1u l\u1ec7 c\u00f4ng ty v\u00e0 c\u00e1c th\u1ecfa thu\u1eadn gi\u1eefa c\u1ed5 \u0111\u00f4ng n\u00ean quy \u0111\u1ecbnh r\u00f5 c\u01a1 ch\u1ebf chuy\u1ec3n nh\u01b0\u1ee3ng c\u1ed5 ph\u1ea7n, quy\u1ec1n \u01b0u ti\u00ean mua, c\u01a1 ch\u1ebf gi\u1ea3i quy\u1ebft tranh ch\u1ea5p v\u00e0 ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt. Khi c\u00f4ng ty c\u00f3 s\u1ea3n ph\u1ea9m s\u1ed1, c\u1ea7n c\u00e2n nh\u1eafc c\u00e1c th\u1ecfa thu\u1eadn quy\u1ec1n s\u1eed d\u1ee5ng v\u1edbi ng\u01b0\u1eddi d\u00f9ng (v\u00ed d\u1ee5 EULA: End\u2011User License Agreement<\/a> ho\u1eb7c Mobile Application Agreement<\/a>) \u0111\u1ec3 b\u1ea3o v\u1ec7 quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 v\u00e0 gi\u1ea3m r\u1ee7i ro tr\u00e1ch nhi\u1ec7m.<\/p>\n Khi ph\u00e1t sinh tranh ch\u1ea5p n\u1ed9i b\u1ed9 ho\u1eb7c vi ph\u1ea1m, doanh nghi\u1ec7p c\u00f3 m\u1ed9t s\u1ed1 c\u01a1 ch\u1ebf x\u1eed l\u00fd: th\u01b0\u01a1ng l\u01b0\u1ee3ng n\u1ed9i b\u1ed9, h\u00f2a gi\u1ea3i, tr\u1ecdng t\u00e0i th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c kh\u1edfi ki\u1ec7n ra t\u00f2a. L\u1ed9 tr\u00ecnh x\u1eed l\u00fd n\u00ean \u0111\u01b0\u1ee3c n\u00eau r\u00f5 trong \u0111i\u1ec1u l\u1ec7 v\u00e0 h\u1ee3p \u0111\u1ed3ng gi\u1eefa c\u00e1c b\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u1ea3 thi v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed.<\/p>\n Bi\u1ec7n ph\u00e1p h\u00e0nh ch\u00ednh v\u00e0 d\u00e2n s\u1ef1<\/strong>: Ngo\u00e0i tr\u00e1ch nhi\u1ec7m d\u00e2n s\u1ef1 b\u1ed3i th\u01b0\u1eddng, c\u00e1c vi ph\u1ea1m nghi\u00eam tr\u1ecdng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn x\u1eed ph\u1ea1t h\u00e0nh ch\u00ednh ho\u1eb7c b\u1ecb h\u1ea1n ch\u1ebf ho\u1ea1t \u0111\u1ed9ng theo ph\u00e1p lu\u1eadt doanh nghi\u1ec7p. B\u1ed9 ph\u1eadn ph\u00e1p ch\u1ebf c\u1ea7n ph\u1ed1i h\u1ee3p v\u1edbi ki\u1ec3m to\u00e1n n\u1ed9i b\u1ed9 \u0111\u1ec3 ph\u00e1t hi\u1ec7n s\u1edbm v\u00e0 x\u1eed l\u00fd h\u00e0nh vi vi ph\u1ea1m.<\/p>\n Ngo\u00e0i ra, tranh ch\u1ea5p v\u1ec1 h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5 s\u1ed1 th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, b\u1ea3o m\u1eadt d\u1eef li\u1ec7u v\u00e0 ngh\u0129a v\u1ee5 cung c\u1ea5p d\u1ecbch v\u1ee5. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, c\u00e1c m\u1eabu h\u1ee3p \u0111\u1ed3ng nh\u01b0 Service Agreement<\/a>, SaaS Agreement<\/a> v\u00e0 Mobile Application Agreement<\/a> l\u00e0 t\u00e0i li\u1ec7u tham kh\u1ea3o h\u1eefu \u00edch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m v\u00e0 c\u01a1 ch\u1ebf b\u1ed3i th\u01b0\u1eddng.<\/p>\n Th\u1ef1c t\u1ebf \u00e1p d\u1ee5ng s\u1eeda \u0111\u1ed5i lu\u1eadt doanh nghi\u1ec7p (s\u1eeda \u0111\u1ed5i lu\u1eadt doanh nghi\u1ec7p) c\u00f3 th\u1ec3 thay \u0111\u1ed5i th\u1ee7 t\u1ee5c gi\u1ea3i quy\u1ebft v\u00e0 quy\u1ec1n kh\u1edfi ki\u1ec7n; n\u00ean theo d\u00f5i c\u1eadp nh\u1eadt lu\u1eadt doanh nghi\u1ec7p m\u1edbi nh\u1ea5t \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh n\u1ed9i b\u1ed9 k\u1ecbp th\u1eddi.<\/p>\n T\u00f3m t\u1eaft: Khi tri\u1ec3n khai n\u1ec1n t\u1ea3ng SaaS t\u1ea1i Vi\u1ec7t Nam, vi\u1ec7c so\u1ea1n th\u1ea3o h\u1ee3p \u0111\u1ed3ng chu\u1ea9n \u2014 bao g\u1ed3m SLA, EULA v\u00e0 ch\u00ednh s\u00e1ch chuy\u1ec3n d\u1eef li\u1ec7u \u2014 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eafn ch\u1eb7t v\u1edbi khung Lu\u1eadt Doanh nghi\u1ec7p \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u00f4ng ty, c\u1ed5 \u0111\u00f4ng v\u00e0 ng\u01b0\u1eddi d\u00f9ng. B\u00e0i vi\u1ebft n\u00e0y \u0111\u00e3 h\u1ec7 th\u1ed1ng ho\u00e1 nh\u1eefng \u0111i\u1ec3m ch\u00ednh c\u1ee7a lu\u1eadt doanh nghi\u1ec7p (tham kh\u1ea3o: lu\u1eadt doanh nghi\u1ec7p 2020, luat doanh nghiep), th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty, quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u1ed5 \u0111\u00f4ng\/th\u00e0nh vi\u00ean, c\u0169ng nh\u01b0 c\u00e1c ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd tranh ch\u1ea5p \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed1i chi\u1ebfu khi so\u1ea1n Service Agreement ho\u1eb7c SaaS Agreement.<\/p>\n \u00c1p d\u1ee5ng th\u1ef1c t\u1ebf: S\u1eed d\u1ee5ng m\u1eabu h\u1ee3p \u0111\u1ed3ng (SaaS Agreement, End\u2011User License Agreement) v\u00e0 checklist so\u1ea1n th\u1ea3o gi\u00fap ti\u00eau chu\u1ea9n ho\u00e1 \u0111i\u1ec1u kho\u1ea3n, gi\u1ea3m r\u1ee7i ro ph\u00e1p l\u00fd v\u00e0 r\u00fat ng\u1eafn chu k\u1ef3 ph\u00ea duy\u1ec7t. \u0110\u1ed1i v\u1edbi startup, vi\u1ec7c chu\u1ea9n ho\u00e1 \u0111i\u1ec1u l\u1ec7 c\u00f4ng ty, quy \u0111\u1ecbnh v\u1ec1 v\u1ed1n \u0111i\u1ec1u l\u1ec7 v\u00e0 c\u01a1 ch\u1ebf chuy\u1ec3n nh\u01b0\u1ee3ng c\u1ed5 ph\u1ea7n s\u1ebd h\u1ea1n ch\u1ebf tranh ch\u1ea5p n\u1ed9i b\u1ed9 v\u00e0 b\u1ea3o v\u1ec7 t\u00e0i s\u1ea3n tr\u00ed tu\u1ec7 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n H\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo: N\u1ebfu b\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 so\u1ea1n th\u1ea3o ho\u1eb7c r\u00e0 so\u00e1t h\u1ee3p \u0111\u1ed3ng SaaS, SLA, EULA hay th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty theo ph\u00e1p lu\u1eadt doanh nghi\u1ec7p, li\u00ean h\u1ec7 ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n c\u1ee5 th\u1ec3 v\u00e0 tri\u1ec3n khai nhanh: https:\/\/tlsfirm.com\/.<\/p>\n Lu\u1eadt doanh nghi\u1ec7p l\u00e0 h\u1ec7 th\u1ed1ng c\u00e1c quy \u0111\u1ecbnh ph\u00e1p l\u00fd \u0111i\u1ec1u ch\u1ec9nh vi\u1ec7c th\u00e0nh l\u1eadp, t\u1ed5 ch\u1ee9c, qu\u1ea3n tr\u1ecb v\u00e0 gi\u1ea3i th\u1ec3 doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam. N\u00f3 x\u00e1c \u0111\u1ecbnh quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu, c\u1ed5 \u0111\u00f4ng, c\u01a1 c\u1ea5u qu\u1ea3n l\u00fd, v\u1ed1n \u0111i\u1ec1u l\u1ec7 v\u00e0 ngh\u0129a v\u1ee5 c\u00f4ng b\u1ed1 th\u00f4ng tin.<\/p>\n Th\u1ee7 t\u1ee5c th\u01b0\u1eddng g\u1ed3m l\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p, so\u1ea1n \u0111i\u1ec1u l\u1ec7 v\u00e0 h\u1ed3 s\u01a1 \u0111\u0103ng k\u00fd, n\u1ed9p c\u01a1 quan \u0111\u0103ng k\u00fd kinh doanh, nh\u1eadn Gi\u1ea5y ch\u1ee9ng nh\u1eadn \u0111\u0103ng k\u00fd doanh nghi\u1ec7p, r\u1ed3i ho\u00e0n thi\u1ec7n th\u1ee7 t\u1ee5c thu\u1ebf v\u00e0 kh\u1eafc d\u1ea5u. V\u1edbi doanh nghi\u1ec7p cung c\u1ea5p d\u1ecbch v\u1ee5 s\u1ed1 ho\u1eb7c SaaS, c\u1ea7n \u0111\u1ed1i chi\u1ebfu th\u00eam c\u00e1c \u0111i\u1ec1u kho\u1ea3n ho\u1ea1t \u0111\u1ed9ng trong \u0111i\u1ec1u l\u1ec7 v\u00e0 h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5.<\/p>\n \u0110i\u1ec1u l\u1ec7 c\u00f4ng ty l\u00e0 v\u0103n b\u1ea3n n\u1ed9i b\u1ed9 quy \u0111\u1ecbnh t\u1ed5 ch\u1ee9c, qu\u1ea3n tr\u1ecb, quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u1ed5 \u0111\u00f4ng\/th\u00e0nh vi\u00ean; n\u00f3 l\u00e0 t\u00e0i li\u1ec7u b\u1eaft bu\u1ed9c khi \u0111\u0103ng k\u00fd doanh nghi\u1ec7p. N\u1ed9i dung ch\u00ednh bao g\u1ed3m t\u00ean, v\u1ed1n \u0111i\u1ec1u l\u1ec7, c\u01a1 c\u1ea5u qu\u1ea3n l\u00fd, quy\u1ec1n bi\u1ec3u quy\u1ebft, c\u01a1 ch\u1ebf ph\u00e2n ph\u1ed1i l\u1ee3i nhu\u1eadn v\u00e0 quy \u0111\u1ecbnh v\u1ec1 chuy\u1ec3n nh\u01b0\u1ee3ng c\u1ed5 ph\u1ea7n.<\/p>\n M\u1ecdi thay \u0111\u1ed5i th\u00f4ng tin \u0111\u0103ng k\u00fd (v\u00ed d\u1ee5 thay \u0111\u1ed5i c\u1ed5 \u0111\u00f4ng, v\u1ed1n \u0111i\u1ec1u l\u1ec7, \u0111\u1ecba ch\u1ec9, ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n) ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo quy tr\u00ecnh th\u00f4ng b\u00e1o v\u00e0 n\u1ed9p h\u1ed3 s\u01a1 \u0111i\u1ec1u ch\u1ec9nh t\u1ea1i c\u01a1 quan \u0111\u0103ng k\u00fd kinh doanh. T\u00f9y lo\u1ea1i thay \u0111\u1ed5i, doanh nghi\u1ec7p c\u00f3 th\u1ec3 c\u1ea7n s\u1eeda \u0111\u1ed5i \u0111i\u1ec1u l\u1ec7, h\u1ecdp c\u1ed5 \u0111\u00f4ng v\u00e0 c\u1eadp nh\u1eadt h\u1ed3 s\u01a1 k\u00e8m theo gi\u1ea5y t\u1edd li\u00ean quan.<\/p>\n Khi ph\u00e1 s\u1ea3n, doanh nghi\u1ec7p ph\u1ea3i th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c ph\u00e1 s\u1ea3n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, bao g\u1ed3m thanh to\u00e1n n\u1ee3 theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean v\u00e0 ph\u00e2n chia t\u00e0i s\u1ea3n c\u00f2n l\u1ea1i cho ch\u1ee7 n\u1ee3. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd, th\u00e0nh vi\u00ean ho\u1eb7c c\u1ed5 \u0111\u00f4ng c\u00f3 th\u1ec3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m b\u1ed5 sung n\u1ebfu c\u00f3 h\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt d\u1eabn t\u1edbi ph\u00e1 s\u1ea3n.<\/p>","protected":false},"excerpt":{"rendered":" Gi\u1edbi thi\u1ec7u Khi v\u1eadn h\u00e0nh n\u1ec1n t\u1ea3ng SaaS t\u1ea1i Vi\u1ec7t Nam, nh\u1eefng \u0111i\u1ec1u t\u01b0\u1edfng nh\u1ecf nh\u01b0 SLA kh\u00f4ng r\u00f5 r\u00e0ng, EULA l\u1ecfng l\u1ebbo hay quy tr\u00ecnh chuy\u1ec3n d\u1eef li\u1ec7u ch\u01b0a chu\u1ea9n th\u01b0\u1eddng bi\u1ebfn th\u00e0nh r\u1ee7i ro ph\u00e1p l\u00fd, m\u1ea5t kh\u00e1ch h\u00e0ng ho\u1eb7c tranh ch\u1ea5p k\u00e9o d\u00e0i \u2014 v\u00e0 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch ph\u00e1p ch\u1ebf, nh\u00e2n s\u1ef1 … Read more<\/a><\/p>","protected":false},"author":3,"featured_media":1003288,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","slim_seo":{"title":"So\u1ea1n th\u1ea3o h\u1ee3p \u0111\u1ed3ng SaaS t\u1ea1i Vi\u1ec7t Nam: SLA, EULA, chuy\u1ec3n d\u1eef li\u1ec7u v\u00e0 m\u1eabu \u00e1p d\u1ee5ng cho startup - TLS Firm","description":"Gi\u1edbi thi\u1ec7u Khi v\u1eadn h\u00e0nh n\u1ec1n t\u1ea3ng SaaS t\u1ea1i Vi\u1ec7t Nam, nh\u1eefng \u0111i\u1ec1u t\u01b0\u1edfng nh\u1ecf nh\u01b0 SLA kh\u00f4ng r\u00f5 r\u00e0ng, EULA l\u1ecfng l\u1ebbo hay quy tr\u00ecnh chuy\u1ec3n d\u1eef li\u1ec7u ch\u01b0a chu\u1ea9n th\u01b0\u1eddng bi\u1ebf"},"footnotes":""},"categories":[75],"tags":[1513,2067,1620,397,1916,1509,109,2101,2296,1205],"class_list":["post-1003287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-luat-doanh-nghiep-va-quan-tri-cate","tag-dieu-le-cong-ty","tag-eula","tag-hop-dong-saas","tag-luat-doanh-nghiep","tag-luat-doanh-nghiep-2020","tag-mau-dieu-le-cong-ty","tag-phap-luat-doanh-nghiep","tag-sla","tag-sua-doi-luat-doanh-nghiep","tag-thu-tuc-thanh-lap-cong-ty"],"uagb_featured_image_src":{"full":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642.jpeg",1200,627,false],"thumbnail":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642-150x150.jpeg",150,150,true],"medium":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642-300x157.jpeg",300,157,true],"medium_large":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642-768x401.jpeg",768,401,true],"large":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642-1024x535.jpeg",1024,535,true],"1536x1536":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642.jpeg",1200,627,false],"2048x2048":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642.jpeg",1200,627,false],"trp-custom-language-flag":["https:\/\/tlsfirm.com\/wp-content\/uploads\/2025\/11\/pexels-photo-7679642-18x9.jpeg",18,9,true]},"uagb_author_info":{"display_name":"Tam Ho","author_link":"https:\/\/tlsfirm.com\/en\/author\/tam-ho\/"},"uagb_comment_info":0,"uagb_excerpt":"Gi\u1edbi thi\u1ec7u Khi v\u1eadn h\u00e0nh n\u1ec1n t\u1ea3ng SaaS t\u1ea1i Vi\u1ec7t Nam, nh\u1eefng \u0111i\u1ec1u t\u01b0\u1edfng nh\u1ecf nh\u01b0 SLA kh\u00f4ng r\u00f5 r\u00e0ng, EULA l\u1ecfng l\u1ebbo hay quy tr\u00ecnh chuy\u1ec3n d\u1eef li\u1ec7u ch\u01b0a chu\u1ea9n th\u01b0\u1eddng bi\u1ebfn th\u00e0nh r\u1ee7i ro ph\u00e1p l\u00fd, m\u1ea5t kh\u00e1ch h\u00e0ng ho\u1eb7c tranh ch\u1ea5p k\u00e9o d\u00e0i \u2014 v\u00e0 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch ph\u00e1p ch\u1ebf, nh\u00e2n s\u1ef1…","_links":{"self":[{"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/posts\/1003287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/comments?post=1003287"}],"version-history":[{"count":1,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/posts\/1003287\/revisions"}],"predecessor-version":[{"id":1003289,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/posts\/1003287\/revisions\/1003289"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/media\/1003288"}],"wp:attachment":[{"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/media?parent=1003287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/categories?post=1003287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tlsfirm.com\/en\/wp-json\/wp\/v2\/tags?post=1003287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Lu\u1eadt doanh nghi\u1ec7p l\u00e0 g\u00ec?<\/h2>\n
C\u00e1c quy \u0111\u1ecbnh ch\u00ednh trong Lu\u1eadt Doanh nghi\u1ec7p<\/h2>\n
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Th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty theo Lu\u1eadt Doanh nghi\u1ec7p<\/h2>\n
Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u1ed5 \u0111\u00f4ng\/ th\u00e0nh vi\u00ean<\/h2>\n
\n
Tranh ch\u1ea5p v\u00e0 x\u1eed l\u00fd vi ph\u1ea1m theo Lu\u1eadt Doanh nghi\u1ec7p<\/h2>\n
T\u00f3m g\u1ecdn<\/h2>\n
FAQs<\/h2>\n
Lu\u1eadt doanh nghi\u1ec7p l\u00e0 g\u00ec?<\/h3>\n
Th\u1ee7 t\u1ee5c th\u00e0nh l\u1eadp c\u00f4ng ty bao g\u1ed3m nh\u1eefng b\u01b0\u1edbc n\u00e0o theo Lu\u1eadt Doanh nghi\u1ec7p?<\/h3>\n
\u0110i\u1ec1u l\u1ec7 c\u00f4ng ty l\u00e0 g\u00ec v\u00e0 c\u1ea7n nh\u1eefng n\u1ed9i dung g\u00ec theo Lu\u1eadt Doanh nghi\u1ec7p?<\/h3>\n
Thay \u0111\u1ed5i n\u1ed9i dung \u0111\u0103ng k\u00fd doanh nghi\u1ec7p c\u1ea7n l\u00e0m th\u1ee7 t\u1ee5c g\u00ec?<\/h3>\n
Doanh nghi\u1ec7p ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u01b0 th\u1ebf n\u00e0o khi ph\u00e1 s\u1ea3n?<\/h3>\n